Royal has the embarkment and disembarkment to a fine science. The process was very smooth from start to finish. This is a older ship they have attempted to update. My problem is there are so many newer ships that offer you more activities, larger staterooms, bigger shopping areas and pool deck options. So if your a multi cruiser you will be disappointed on this cruise. Food service needs more selections on the menu this includes lunch and dinner. Entertainment from the ships dancer and singers was poor at its best.I have been on Royal ships before with outstanding entertainment. I can say the stateroom attendant was outstanding as well as the dinner staff. I felt that since this was a four day cruise, you were rushed to different events in the ship, with little fanfare. On the last night of the cruise they were only interested in you giving them a high score on their post cruise review.