Viking Ve Review

4.0 / 5.0
117 reviews

The Crew Makes the Difference

Review for Europe River Cruise on Viking Ve
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dryadsdelight
First Time Cruiser • Age 60s

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Sail Date: Jun 2017
Cabin: French Balcony

We are infinitely grateful to the crew of the Viking Ve, and her temporary Program Director Sam Corbin (normally onboard the Viking Gefjon.) I was traveling with my mother, who fell early in our journey and required a trip to the emergency room for stitches. Then 6 days later we made another visit to have them removed. Sam was hugely helpful during the crisis moment, as well as later, in assessing how we could help her to participate as much as possible in the rest of the activities, as walking had become an issue for her. She was able to get off the ship and visit many towns along the way, thanks to his ideas.

Thomas Leitner, our Hotel Manager, also performed over and above in helping me arrange emergency care for her, even staying with us at the hospital to ensure there were no language/communication issues with the medical staff. I leaned heavily on his help and support that day, and he gave it graciously. I will always be grateful to him.

Every crew member that interacted with us contributed to making a very difficult situation bearable and manageable. The entire time they were genuinely concerned and eager to help in any way they could. Their kindness and compassion were amply evident every day we were onboard. How different this situation would have been had we been traveling on our own rather than with Viking.

Cabin Review

French Balcony

Cabin D

Small, by necessity, but efficient. The French balcony made a huge difference, and was refreshing. That it is on the same floor as the elevator to the upper deck was extremely helpful for my mother. The housekeeping service was excellent. The evening turn down was a nice touch.

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