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My husband booked this cruise as a surprise based on the ports of call and the fact that this cruise line promoted itself as having ultra luxury ships. We expected Four Seasons/Oberoi hotel service, food, treatment - we were expecting ultra luxury. We were disappointed even prior to boarding. Whilst our luggage had been taken very promptly by the porters, we were told that we could just roll our carry-on luggage on and off the tender. No-one told us we would need to stand in the cold wind waiting for the tender and then once off, climb a set of stairs and ramps prior to boarding the Silver Wind. All very awkward and difficult. We felt sorry for the female crew who were there trying to offer their assistance. Disembarkation had the same pitfalls but at least it was a little easier carrying hand luggage down rather than up stairs. My husband had booked the Royal Suite (2 bedrooms) which was located at the front of the ship - this turned out to be directly above the anchor area which is an extremely noisy location when docking at or leaving ports. The beds in the suites, however, were extremely comfortable - the kind of bed you would like to take home. It was just unfortunate that there was very little space underneath to store suitcases. A major issue when in a normal suite. The food offered in the restaurants was bland and boring. I was also disappointed that it was extremely difficult to get any changes to a dish - I asked for some green peas one night (I knew they had them on board) but the effort was not worth it. Considering that there are less than 300 passengers on board a little more flexibility would be expected. Most evenings there was a show on in the theatre and whilst all the performers were very talented and had great credentials, it got extremely tiresome. How many numbers can you sing from "Phantom" and "Les Miserables"? Some variety in the type of entertainment would have been welcomed. Shore excursions covered all types of activities and the ones we joined worked well. Most of the time we took private tours which gave us freedom and flexibility to do what we wanted. The good thing is that being on such a small ship, it is easy to disembark at ports - no long queues. The exception to this is in St. Petersburg where immigration is slow and has passengers lined up almost back to the ship. Not so bad except when it rains. This would have been a great opportunity for Silver Seas to show some empathy for passengers - a few umbrellas brought out would have been greatly appreciated. Just a little touch that all "luxury" accommodation would ensure was the norm. All staff were good but the service we received from our cabin team was excellent. Friendly, helpful and always wanting to do more. Exemplary. Did we have a good time - yes. The ports were excellent. Would we travel on Silver Seas again - considering the amount of money we paid and what we received, I don't think so. Value for money on some of the other cruise lines is definitely better considering there was nothing to make the Silver Wind stand out except its size. There was certainly no "wow" factor with anything on board.

Underwhelming

Silver Wind Cruise Review by Jillygirl88

7 people found this helpful
Trip Details
  • Sail Date: June 2017
  • Destination: Baltic Sea
  • Cabin Type: Royal Suite 1
My husband booked this cruise as a surprise based on the ports of call and the fact that this cruise line promoted itself as having ultra luxury ships. We expected Four Seasons/Oberoi hotel service, food, treatment - we were expecting ultra luxury.

We were disappointed even prior to boarding. Whilst our luggage had been taken very promptly by the porters, we were told that we could just roll our carry-on luggage on and off the tender. No-one told us we would need to stand in the cold wind waiting for the tender and then once off, climb a set of stairs and ramps prior to boarding the Silver Wind. All very awkward and difficult. We felt sorry for the female crew who were there trying to offer their assistance. Disembarkation had the same pitfalls but at least it was a little easier carrying hand luggage down rather than up stairs.

My husband had booked the Royal Suite (2 bedrooms) which was located at the front of the ship - this turned out to be directly above the anchor area which is an extremely noisy location when docking at or leaving ports. The beds in the suites, however, were extremely comfortable - the kind of bed you would like to take home. It was just unfortunate that there was very little space underneath to store suitcases. A major issue when in a normal suite.

The food offered in the restaurants was bland and boring. I was also disappointed that it was extremely difficult to get any changes to a dish - I asked for some green peas one night (I knew they had them on board) but the effort was not worth it. Considering that there are less than 300 passengers on board a little more flexibility would be expected.

Most evenings there was a show on in the theatre and whilst all the performers were very talented and had great credentials, it got extremely tiresome. How many numbers can you sing from "Phantom" and "Les Miserables"? Some variety in the type of entertainment would have been welcomed.

Shore excursions covered all types of activities and the ones we joined worked well. Most of the time we took private tours which gave us freedom and flexibility to do what we wanted. The good thing is that being on such a small ship, it is easy to disembark at ports - no long queues. The exception to this is in St. Petersburg where immigration is slow and has passengers lined up almost back to the ship. Not so bad except when it rains. This would have been a great opportunity for Silver Seas to show some empathy for passengers - a few umbrellas brought out would have been greatly appreciated. Just a little touch that all "luxury" accommodation would ensure was the norm.

All staff were good but the service we received from our cabin team was excellent. Friendly, helpful and always wanting to do more. Exemplary.

Did we have a good time - yes. The ports were excellent. Would we travel on Silver Seas again - considering the amount of money we paid and what we received, I don't think so. Value for money on some of the other cruise lines is definitely better considering there was nothing to make the Silver Wind stand out except its size.

There was certainly no "wow" factor with anything on board.
Jillygirl88’s Full Rating Summary
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Cabin Review

Royal Suite 1
Cabin R1 601 and 603
Dated with a real need for refurbishment especially in the bathrooms. In the main suite, there was a shower head over a very tall bath with no screen or curtain. Difficult to get in or out.
No space at the vanity as the basins are too large so nowhere to keep toiletries.
Air conditioning did not work when we first got on board.
No room under the beds to store cases.
Very noisy when ship was going slow or docking.
Deck 6 Suite Cabins

Port & Shore Excursion Reviews