Seabourn Encore Review

Not the Seabourn we are accustomed to

Review for the Baltic Sea Cruise on Seabourn Encore
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Wow traveller
10+ Cruises • Age 60s

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Value for Money
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Additional details

Sail Date: Jul 2017
Cabin: Veranda Suite

We were so looking forward to sailing on the new ship as wehave done countless seabourn cruises, it's a beautiful ship but they are obviously cutting back, they did not have the staff to attend to customer needs and so the service was apppaling in all areas, there were 6 of us onboard and all seabourn previous customers and not only we felt this but others did as well

The pool area was like club med and you could never get a seat as people would put there towels down at 7 am and they were never removed, also people would walk in the ommo areas and the pool with their drinks, why when you can get a drink anywhere on this ship

Bar areas you would wait 20 min for a drink and cabins not serviced well

Cabin Review

Veranda Suite

Great cabin the same as all ships but modern and they have larger TV

11 Helpful Votes
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