Norwegian Breakaway Review

4.5 / 5.0
3,880 reviews

Nice Ship

Review for Bermuda Cruise on Norwegian Breakaway
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Chrisdrew1
6-10 Cruises • Age 50s

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Additional details

Sail Date: Jul 2017
Cabin: Mid-Ship Mini-Suite with Balcony

I originally booked this cruise with Expedia, the fare was much cheaper on Expedia than on NCL. I booked a triple and was told by Expedia it was the last triple room available. After I booked the trip a few hours later the fare dropped by $200 , when I called for a fare difference refund I was told Norweigian doesn't honor fare differences even within 24 hours, two days later the fare dropped again a total of $600, and triple rooms were still available , so much for getting the last triple room . Expedia advised me they couldn't do a thing for me because Norweigian sets the rules on the fare, when I called Norweigian, they said they couldn't help me because I booked with Expedia . I felt like a ping pong ball going back and forth. Norwegian was definitely inflexible with me I'm a latitudes member with 3 cruises booked with them and they didn't seem to care. Once they get your money and you are in final time limit they don't want to be bothered with you .

The ship was beautiful, it is showing some wear and tear , we booked a mini suite which was nice but our shower dripped all day and night , not a slow drip but a non stop stream of water dripped all the time, I didn't hear it in the room so I didn't bother to complain as I didn't want matience people in my room repairing it while I was on vacation. The ship was clean but the public restrooms didn't seem like they were cleaned enough , very often the soap dispenser was empty and they were out of paper towels a lot. The hand sanitizers all over the ship were empty most of the time. The "washy washy" people were not always at the buffet spraying people before they entered. I was surprised by this .

I traveled with my 14 and 12 year old with my friend and her 12 year old, the kids enjoyed the slides, mini golf, basketball courts and ping pong. They have two pools, one for adults and one for everyone else. The pools are too small for all the people the boat holds, we were stuck using the main pool which was mostly full of children , the pool was always packed and the water was very warm , probably from all the little kids peeing In it. It wasn't refreshing at all. The adult pool was also always packed as well as the hot tubs. That water was also warm . The water in the hot tubs looked dirty I definitely wouldn't use them. It's also very difficult to find a beach chair , people get up very early put their towel on a chair and they do not endorse the holding chair rule .

Cabin Review

Mid-Ship Mini-Suite with Balcony

Cabin MA

Mini suite was nice. Bathroom was huge. Balcony was small . Lots of storage space .

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