You can read through the other transatlatic reviews for a detailed recap of what happened - the quick summary is that we missed 2 ports (one due to weather, one due to a mechanical problem), and had some issues with lines and customs clearances getting on and off the ship.

Yes, it created some issues, and yes it called for revising itineraries and plans ashore, but that's just how it goes - with a cruise or any vacation. Planes, trains, and yes cruise ships experience delays and issues - some complained they handled it poorly, I thought it was adequate, the cruise line did not - by any means - go above and beyond, but they apologized and offered a nominal credit, and I guess I didn't really expect more than that.

Overall the ship is beautiful and new, design is subjective and it's similar to the Epic and similar size ships, and like I say about every ship I disembark, there are some things done well and some things that could be improved. Read more