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We are fortunate to travel every few months all over the world and try many different cruises and travel experiences. To date we have been on Princess, Holland America, Azamara, Celebrity, Carnival, Crystal and many other ocean and river cruises. This was our first time on Cunard (sailing) and we were excited to experience this legendary 175 year old company. Well the excitement ended not too long after boarding when it was very evident that the crew on Queen Elizabeth was not in a good place. The service was distant and cool to a point that a number of previous reviews have mentioned, it is almost a level of disinterest. I even had a conversation with one of the staff in the Lido to try to ascertain if this aloof service was a directive from the ship or a result of long term interaction with the passengers, many of whom were not too friendly either. It was hard to get a decent answer that could be shared here clearly. The two areas that were good were the decor and the food in Britannia Restaurant. The meals were tasty and most entrees quite nice. The Lido Alternative ($17.50 pp) was also very good with nice service. Having been cruising for 26 years, I would highly suggest you direct your hard earned pennies somewhere else, our Trans-Atlantic cruise on Brilliance of the Seas two months earlier blew this right out of the water in both service, entertainment and positive energy. With so many stellar ships and cruise lines out there, don't pay a premium for an average experience and that is what is offered by the Queen Elizabeth. It's a true shame.

You won't be thinking you're royalty.

Queen Elizabeth Cruise Review by StewartTimesTwo

4 people found this helpful
Trip Details
  • Sail Date: July 2017
  • Destination: Europe
  • Cabin Type: Balcony
We are fortunate to travel every few months all over the world and try many different cruises and travel experiences. To date we have been on Princess, Holland America, Azamara, Celebrity, Carnival, Crystal and many other ocean and river cruises. This was our first time on Cunard (sailing) and we were excited to experience this legendary 175 year old company.

Well the excitement ended not too long after boarding when it was very evident that the crew on Queen Elizabeth was not in a good place. The service was distant and cool to a point that a number of previous reviews have mentioned, it is almost a level of disinterest. I even had a conversation with one of the staff in the Lido to try to ascertain if this aloof service was a directive from the ship or a result of long term interaction with the passengers, many of whom were not too friendly either. It was hard to get a decent answer that could be shared here clearly.

The two areas that were good were the decor and the food in Britannia Restaurant. The meals were tasty and most entrees quite nice. The Lido Alternative ($17.50 pp) was also very good with nice service.

Having been cruising for 26 years, I would highly suggest you direct your hard earned pennies somewhere else, our Trans-Atlantic cruise on Brilliance of the Seas two months earlier blew this right out of the water in both service, entertainment and positive energy.

With so many stellar ships and cruise lines out there, don't pay a premium for an average experience and that is what is offered by the Queen Elizabeth. It's a true shame.
StewartTimesTwo’s Full Rating Summary
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