Loved the pampering and special attention of the wonderful staff. Although they have to, most of them were very genuine.
Our head waiter worked with us each night to ensure our dietary needs were met at dinner. Did not have a bad meal. All special requests were taken care of. Wines in the main dining room were a good choice and the price of the higher end wines was very reasonable - almost retail.
The room was well designed and lovely. We unpacked 3 full suitcases and still had an empty drawer! The balcony though not large was suitable(dlx. stateroom), unfortunately the weather did not permit much usage.And our room steward was very helpful with info and genuinely pleasant. Loved taking a couple of tub baths, but it was a bit tight.
We only did shore excursions in St. Petersburg and they went smoothly.All ports except one had shuttle buses and that worked well.
The only reason I did not give 5 stars is I think the cruise should have started a day later. Departure port Stockholm was having a national holiday so most everything was closed for 2 days, the only day we could have done Moscow on our own was thursday and the Kremlin is closed that day and Warnemunde was a sunday when stores had limited opening.
I loved the Crystal experience...although a full cruise at no time did anywhere fell crowded.
One tip for this itinerary==wear sneakers or laced shoes...the cobblestones are a work out!