We chose this cruise because neither of us had been to Bermuda and it was a good deal within driving distance from home...
No lines for anything, 3 minutes for check-in! I suspect this ship was less than half full because, even at sailaway, there were plenty of tables to be found in the Garden Cafe buffet. There was also never a shortage of pool loungers either. Our cabin steward was friendly and efficient and the shows were pretty good, too.
The food was mediocre....not bad, but not that great either. I have chosen not to cruise Norwegian for the last 20 years because my first and only Norwegian cruise had bad service and worse food. The "nickel and diming" has now gotten out of control! You are not even allowed to bring your own bottle of water aboard! This is obviously because one of the first things you are offered in your cabin is their deluxe "hydration package" for just $19.95.
Even at the formal dining rooms, a lobster tail comes with a $20 upcharge. Another gripe is that they set up the formal photography backdrops right at dinner time in such a way the the only passage for diners was between the camera and the subjects.
All in all, we both gave this cruise a "B-" grade...a big improvement over the "D" we would have given the first Norwegian cruise....but in my mind, Norwegian has firmly established itself as the bottom of the barrel as far as cruises go.
PS: What were they thinking with the horribly defaced framed paintings in the Venetian Dining room?
Efficient use of space... very close to the elevator.