I chose to cruise on Norwegian because they were the only cruise line that offered an overnight in Havana. I absolutely loved Havana, however the Norwegian Sky was not what I expected. The food on the ship was terrible both at the buffet and the sit down restaurants. The quality of the food was as poor as some of the buffets you may expect to find at a low end Las Vegas hotel. I was also extremely dissatisfied with the Cuban Rum and Cigar factory excursion that I took. I sat on a bus for 3 hours and unfortunately every factory on our itinerary was closed! Cuba does not allow tours of the Cigar factory and the rum factory was close for a remodel. I spoke to the excursion manager and he stated that he would note my account and give me a full refund when we returned to land, but that did not happen. They stated that because I went on the tour even though everything was closed they would not refund me. Their customer service is absolutely non existent. STAY AWAY!!!!