We were very excited to be joining the Eclipse for the Baltic cruise, as its reputation as a 5 star vessel was very good plus visiting The Baltic area especially St Petersburg was a children hood dream.
The initial organisation for The Muster exercise was good but became unacceptable when a few hundred people were placed into a small area, which meant the majority of guests could neither see nor hear what was being demonstrated. It was the same for the video leaving me wandering as to whether it was actually legal.
The personnel onboard whilst professional were also friendly and helpful. Many worked long hours but you were always greeted with a warm smile.
Good cabin size with balcony. Very comfortable bed and pillows. Shower of a good size and pressure. Service good