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Princess used to be our favotite cruise line. Our cabin attendant was excellent, but most of the other service staff were from just plain rude to pretty good. Really, have you ever run into rude servers on a cruise? We hadnt, but we have now. This kind of service would be unacceptable at Walmart, Applebees, or anywhere in the US. Honestly, Im not a snob. It was strange. The dining was a joke. It took a minimum of 1.5 hours to get through a 4 course meal. Many of the dining room servers were disintrested, overworked and ineffective. Out of 12 nights we ran into very good servers 3 times. The food in the dining room was pretty good, but not great. Our balcony cabin had dingy, sriff, thin towels. Really! I wouldnt use them for company at my house. The furniture in our cabin was chipped, and worn. So, the dining was just ok, our cabin, just ok, rember when cruising was a luxury vacation? Not this one! The excursions with Princess have gotten so expensive we looked for an alternative. We booked a 1 full day tour of Berlin and 2 days in St. Petersburg with TJ Tours. They were excellent! Everything was well organized, our tour guide and driver in both cities very knowledgable and friendly. I cant say enough good things about our entire experience with TJ Tours!!!

Total Disappointment

Regal Princess Cruise Review by sherry_lynn

2 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Baltic Sea
  • Cabin Type: Deluxe Balcony
Princess used to be our favotite cruise line. Our cabin attendant was excellent, but most of the other service staff were from just plain rude to pretty good. Really, have you ever run into rude servers on a cruise? We hadnt, but we have now. This kind of service would be unacceptable at Walmart, Applebees, or anywhere in the US. Honestly, Im not a snob. It was strange. The dining was a joke. It took a minimum of 1.5 hours to get through a 4 course meal. Many of the dining room servers were disintrested, overworked and ineffective. Out of 12 nights we ran into very good servers 3 times. The food in the dining room was pretty good, but not great. Our balcony cabin had dingy, sriff, thin towels. Really! I wouldnt use them for company at my house. The furniture in our cabin was chipped, and worn. So, the dining was just ok, our cabin, just ok, rember when cruising was a luxury vacation? Not this one!

The excursions with Princess have gotten so expensive we looked for an alternative. We booked a 1 full day tour of Berlin and 2 days in St. Petersburg with TJ Tours. They were excellent! Everything was well organized, our tour guide and driver in both cities very knowledgable and friendly. I cant say enough good things about our entire experience with TJ Tours!!!
sherry_lynn’s Full Rating Summary
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Cabin Review

Deluxe Balcony
Cabin DE D615
Go to motel 6, take a look around and youll know what we found in our balcony cabin. The furniture is chipped, carpet worn, soap dish rotted out and the towels were dingy, and freyed.
Our stateroom attendant was excellent.
Marina Deck Inside Cabins, Balcony Cabins, Suite Cabins