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Crystal Serenity Review

5.0 / 5.0
Editor Rating
291 reviews
43 Awards

Lovely itinerary, but the ship needs maintenance...

Review for Crystal Serenity to Alaska
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10+ Cruises • Age 60s

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Sail Date: Jun 2017

We've cruised with Crystal before and have high expectations for this cruise line. The checkin and buses from downtown to Whittier was very confusing and a big mess, with no one really seeming to know what was happening, but the buses arrived and we all got to the port eventually (our group was split over 3 buses).

Cabins were ready early so we were able to unpack before dinner, which you don't see on the larger ships. The cabins are also much quieter and better insulated than other cruise lines.

The quality of the food seems to have gone down a bit as well and they didn't have a formal night (which would have been nice to know in advance to save packing tux & dress).

Cabin Review

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