Grandeur of the Seas Review

4.0 / 5.0
1,829 reviews

Great ports, and staff, but very poor shore excursions experiences

Review for Canada & New England Cruise on Grandeur of the Seas
User Avatar
GCVP
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jun 2017
Cabin: Superior Ocean View Stateroom with Balcony

The Baltimore Port on and off experience was the best we've ever had. Our cabin was also the best ever. The food was so-so, as is with all mid-priced cruises these days. Breakfast in dining room was always cold..yuck. Windjammer actually had a better breakfast. I will say all crew and staff on this ship were outstanding! The ports were also wonderful.

The excursion staff was not!! Now my rant about them- I have to say the Cape Cod ship excursion was the worst ever, 9 hours on a bus! They only let us off for two hours in Cheatham MA to buy our own lunch. This was the Saturday before July 4th. What should have been a 30 mile drive to the cruise part of this excursion took close to 4 hours due to holiday traffic so we missed the boat. Again 9 hours on a bus..this excursion should have never been offered on a holiday weekend when every person from MA was going to the Cape on a two lane highway! In Bar Harbor we decided we could not spend another day on the bus so we tried to book the Cadillac Mountain (1.5 hour) tour. We were told by the poofy hair guy at the shore excursion desk only one ticket was available so we asked to be on a waiting list, we finally got the two tickets. On the tour for 14, which was excellent, there were two empty seats! The driver said the tour was never full! Also in Bar Harbor we did the Frenchman's Cove nature cruise. We got there an hour early for the 1pm cruise. The ship shore excursion staff told us all to line up in the wrong place! At 1:05pm one of the other passengers decided to go ask a local who said we were all in the wrong place. We were the last ones on the boat and we got the two worst single seats left way across from each other sandwiched in with local, tourist! Then ship canceled our Valley, Wines, Tide and Orchards tour in Halifax and we only notified the day before which left us scrambling to find something else. this time the excursion guy with the poofy hair called to say they could offer us this tour personalized for $960! I got on the internet, and found it for $60 an hour through local tour co. So all in all the excursion staff was the worst ever!!

Cabin Review

Superior Ocean View Stateroom with Balcony

Cabin D2

The cabin was an accessible room and it was huge. Perfectly located in the center of the ship. Cabin was perfect in every way.

1 Helpful Vote
previous reviewnext review

Find a Grandeur of the Seas Cruise from $236

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.