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We had sailed on the Holland America Zuiderdam out of Copenhagen for a Norwegian Fjord and Scotland/UK cruise in June/July 2017. Upon arrival at the airport we were transported to the Scandic Palace Hotel in the city and then to the ship the following morning. Checking in at the pier was fast and easy and in a few minutes we were in our Verandah cabin on deck #7 and having lunch at the Lido shortly thereafter. The ship is a little dated but in good shape as are the cabins which are standard Holland America style and very clean. The only issue in the cabin that we had was the floor drain in the bathroom would sometimes back up a little leaving a black residue around the drain which was quickly cleaned up by the cabin steward who explained that when the ship encounters rough waters sometimes the muck inside the pipes loosens up the drain gets stopped up when several showers are run at the same time. It happened 4 times on a 12 day cruise which was fine. Our cabin stewards were excellent. We selected “Open Seating” in the main dining room which worked out well for us and the food and service in the dining room was very good to include several breakfast meals that we thoroughly enjoyed. The only time that we ate in the Lido was for lunch or a late afternoon snack as it was usually crowded and not worth the effort. Dinners and service at the Pinnacle and Canaletto were very good as well. Room service for coffee and an occasional breakfast was very good and very prompt as well. The entertainment was less than average as the visiting acts, except the magician, were enjoyable but the BB King Blues Band was not as good as the BB King Bands that we have seen on previous cruises and they were way too loud for the small room that they played in. The Zuiderdam singers and dancers were a few notches below theme park show quality and after two songs we just left on the nights that we attended as it was pretty bad. The lounges and Crows Nest could have used some music as the main attraction some nights was a “Music Trivia” contest that was lacking any enthusiasm from the staff member hosting the event. The service at all of the lounges was consistently good and consistent with the dining room service that we enjoyed. The ports of call were interesting with a few that didn’t have much to offer but that is usually the way all cruises run. Holland America does a good job with moving people especially with the frequent use of the tenders which was very smooth. All in all a very pleasant cruise that could use some work with the entertainment which would make a big difference during the evenings.

Pleasant Cruise

Zuiderdam Cruise Review by john in virginia

9 people found this helpful
Trip Details
We had sailed on the Holland America Zuiderdam out of Copenhagen for a Norwegian Fjord and Scotland/UK cruise in June/July 2017.

Upon arrival at the airport we were transported to the Scandic Palace Hotel in the city and then to the ship the following morning. Checking in at the pier was fast and easy and in a few minutes we were in our Verandah cabin on deck #7 and having lunch at the Lido shortly thereafter.

The ship is a little dated but in good shape as are the cabins which are standard Holland America style and very clean. The only issue in the cabin that we had was the floor drain in the bathroom would sometimes back up a little leaving a black residue around the drain which was quickly cleaned up by the cabin steward who explained that when the ship encounters rough waters sometimes the muck inside the pipes loosens up the drain gets stopped up when several showers are run at the same time. It happened 4 times on a 12 day cruise which was fine. Our cabin stewards were excellent.

We selected “Open Seating” in the main dining room which worked out well for us and the food and service in the dining room was very good to include several breakfast meals that we thoroughly enjoyed. The only time that we ate in the Lido was for lunch or a late afternoon snack as it was usually crowded and not worth the effort.

Dinners and service at the Pinnacle and Canaletto were very good as well.

Room service for coffee and an occasional breakfast was very good and very prompt as well.

The entertainment was less than average as the visiting acts, except the magician, were enjoyable but the BB King Blues Band was not as good as the BB King Bands that we have seen on previous cruises and they were way too loud for the small room that they played in. The Zuiderdam singers and dancers were a few notches below theme park show quality and after two songs we just left on the nights that we attended as it was pretty bad. The lounges and Crows Nest could have used some music as the main attraction some nights was a “Music Trivia” contest that was lacking any enthusiasm from the staff member hosting the event.

The service at all of the lounges was consistently good and consistent with the dining room service that we enjoyed.

The ports of call were interesting with a few that didn’t have much to offer but that is usually the way all cruises run. Holland America does a good job with moving people especially with the frequent use of the tenders which was very smooth.

All in all a very pleasant cruise that could use some work with the entertainment which would make a big difference during the evenings.
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