We were not sure what to expect as this was our 14th cruise but first with Costa. Previous cruises were with Celebrity, Royal Caribbean, Holland America and Norwegian. We selected this cruise because of the itinerary and ports of call. I had read previous reports and fortunately did not base our decision on these reviews.
The cabins were spacious (for a cruise ship) and spotlessly clean. We had the option of having the room made up once or twice a day and selected twice a day.
Previous reports talked about the rudeness of other passengers and the pushing and shoving. We never experienced any of this. We did not encounter any other English passengers but all the crew spoke English. If you are English speaking and you are looking to socialize with other guests, this will not be the cruise for you.
The crew were AMAZING! They went out of their way to help make our experience memorable.
We ate in the dining room 4 out of the 7 nights. There was pasta on the menu each night, so even if we didn't like the featured choices, we could always get a good plate of spaghetti! Because of the late departure on 2 of the nights, we ate ashore.
The entertainment was varied and there were multiple dancing venues.
I can highly recommend the NeoRiviera.
Very comfortable and spotlessly clean.