Chose this cruise because of the ports and the emphasis on Champagne . Every thing connected with that part of the trip was excellent. didn't like the fact of sooo many tender dockings and did not like where the shipswere docked when we did go to a port. They were far from the destinations. There were shuttle buses to take us to towns and that was great if you didn't go on ships tours. Oyster tasting excursion was excellent. Didn't do any other shore trips because they were frightfully expensive. Trip from Rouen to Paris airport was another long bus ride. AIrport service was excellent. Attendant at airport was very accommodating. Dining room service was excellent and so were cabin attendants. Every one went overboard to make sure you were pleased except for the reception desk. They were inexperience .One said this was her first ttime. Cruise director was very attentive and tried so hard to be helpful when something wasn't running smoothly.