Navigator of the Seas was the wrong ship for a Baltic Cruise: As no one was outside due to cool weather, there just wasn't any room anywhere on this ship to spend any time outside of your cabin. We were with a group of people and it would have been great if we were able to spend some time together on the ship (other than meal time). All venues were always fully occupied, with no place to sit. Movies were outside instead of in the theater. The one TV channel (other than news) was repetitive EVERY day. When I did complain about the lack of room on this ship, I was told by a customer service representative that it was because people weren't outside. Duh! This was a BALTIC Cruise! They used the wrong ship.
Since they now charge for room service and, additionally they have areas set aside for specialty restaurants, there wasn't enough seating room in the Windjammer buffet for the number of guests. In fact, we had to carry our breakfast down to our stateroom several times and one time I had to find the Manager to open more seats at dinner time (why he couldn't do this without guest prompting is unforgivable especially when crew members were dining in that sectioned off area). Food in the main dining room was mediocre at beast (for example, the steaks seemed to be pressure cooked then lightly seared to make it look like it was grilled).
In addition, it seemed like everything on this boat was designed for you to spend more money instead of enjoying the cruise. How many notices could I get regarding Next Cruises, jewelry sales, etc., in one day????? Also, as many many of these sales venues (e.g., Next Cruise, Art Gallery, Photos) took space away from places to sit (alone or with fiends) on the ship.