This was on husbands bucket list and after a serious illness wanted to go whilst he could still enjoy it. The ship was lovely and on the whole the service excellent and however the service from customer services was appalling. The shore excursions were badly organised and in Zeebrugge the exit from the ship was absolutely appalling and utter chaos. Unlikely to book with Royal Caribbean again.

We paid additional for a balcony that we were unable to use for 4 days as maintenance was taking place.

Shore excursions were badly organised and for the most part a complete shambles leaving the ship. Some of the blame for this however lays with some of the guests. Leaving the ship at Zeebrugge was chaotic and a complete shambles which was quite dangerous. Read more