Yes it's a new ship but MSC has no excuse not have a full trained staff aboard. Lines are long for everything from dining to service. Food is il prepared old and cold.

We had purchased the extra dining package that includes Eataly, Butchers Cut and Kaito Sushi Bar. Kaito was the best and Eataly was good but the Butcher needs to get real steaks and a real steak chef, McDonald's gives you more beef on a Big Mac than on MSC set meal.

Our stateroom was hot, shower water pressure was constantly changing. Read more