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Princess Cruises has entered the race to the bottom with so many changes, to what once was the popular "Love Boat" experience. The focus during the entire cruise was to generate onboard revenue with additional charges and fees. No longer is everyting included with the cruise. There are 4 alternate restaruants with very high additional fees charged ($29.00) per person. The food quality is inferior due to low quality provisions, inproper preparation and lack of training of kitchen staff. Princess should consider changing the name of buffet dining to Golden Corral at Sea, however Golden Corral has wider selection. Alternate dining restaurants were substandard and improper preparating of foods, all foods overcooked. The kitchen cannot make a good soup and does not know the meaning of bisque or chowder. What a truely disappointing experience with Princess. As a Platinum member with Princess, I will not sail with them again. Princess has transferred the labor costs entirely to the guest with the automatic gratuties added to every shipboard account. Staff onboard was great but they can only do with what the company provides, which is poor provisions and inferior training.

10 year old ship and 10 year old food

Emerald Princess Cruise Review by denirv

20 people found this helpful
Trip Details
  • Sail Date: June 2017
  • Destination: Alaska
  • Cabin Type: Balcony
Princess Cruises has entered the race to the bottom with so many changes, to what once was the popular "Love Boat" experience.

The focus during the entire cruise was to generate onboard revenue with additional charges and fees. No longer is everyting included with the cruise.

There are 4 alternate restaruants with very high additional fees charged ($29.00) per person.

The food quality is inferior due to low quality provisions, inproper preparation and lack of training of kitchen staff.

Princess should consider changing the name of buffet dining to Golden Corral at Sea, however Golden Corral has wider selection.

Alternate dining restaurants were substandard and improper preparating of foods, all foods overcooked.

The kitchen cannot make a good soup and does not know the meaning of bisque or chowder.

What a truely disappointing experience with Princess.

As a Platinum member with Princess, I will not sail with them again.

Princess has transferred the labor costs entirely to the guest with the automatic gratuties added to every shipboard account.

Staff onboard was great but they can only do with what the company provides, which is poor provisions and inferior training.
denirv’s Full Rating Summary
Enrichment Activities
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Cabin Review

Balcony
Cabin B1 C254
smaller and smaller with each ship. Bedding is great
Caribe Deck Inside Cabins, Balcony Cabins, Suite Cabins