Looking for a relaxing two weeks to help hasten my wife's recovery following her recent major cancer surgery, we decided to spring for a suite, looking forward to a tub and a chaise, as promised to suite passengers by Princess. Not having been disappointed in the past (11 cruises) by Princess, we let them select our suite. Wow, what mistake!!

They put us in Pr727, one of the newly-created rooms, a wheelchair-accessible "suite." The room would be much more accurately classified as a "mini-suite with extra noise." There is no tub, due to the design of the accessible shower, nor is there anything resembling a chaise on the standard-sized balcony. There is no divider, simply a pedistal holding two TV sets, as with a mini-suite. Moreover, the sofa was filthy.

The officer to whom we complained about the noise before clearing Port Canaveral Harbor allowed as how he hears the same thing on nearly every cruise, that no, there was nothing he could do, as they were full, and that he hoped that we would notify management of the problem, as (he implied) he was weary of fielding this particular complaint. Read more