1. Home
  2. Cruise Reviews
  3. Celestyal Crystal
We chose this cruise because it was going to Cuba. We joined a Road Scholar group that was on the ship. We also wanted to go to more than one port in Cuba and the big ships are only going to one port. There were about 150 people on board out of the 1200 that it will hold. Maybe because of this there were very few activities other than the mandatory Cuba lectures and activities. For some of the scheduled activities, no one from the cruise showed up. The casino was small and unexciting. The cabins were small and outdated. We had a junior suite and it was tiny. The toilets didn't work right and it was a joke that everyone shared. Everyone went to the common areas to use the toilets. The same group performed every night. They were quite good but it got really repetitive. The gym was good - it was small but given the number of people on the ship it was fine. All that said, the crew was very friendly and nice. The food was excellent. The cabins were clean.

Outdated ship and poor activities

Celestyal Crystal Cruise Review by born2swim

6 people found this helpful
Trip Details
  • Sail Date: June 2017
  • Destination: Cuba
We chose this cruise because it was going to Cuba. We joined a Road Scholar group that was on the ship. We also wanted to go to more than one port in Cuba and the big ships are only going to one port.

There were about 150 people on board out of the 1200 that it will hold. Maybe because of this there were very few activities other than the mandatory Cuba lectures and activities. For some of the scheduled activities, no one from the cruise showed up. The casino was small and unexciting.

The cabins were small and outdated. We had a junior suite and it was tiny. The toilets didn't work right and it was a joke that everyone shared. Everyone went to the common areas to use the toilets.

The same group performed every night. They were quite good but it got really repetitive. The gym was good - it was small but given the number of people on the ship it was fine.

All that said, the crew was very friendly and nice. The food was excellent. The cabins were clean.
Celestyal Cruises 1, Passenger Services @Celestyal Cruises has responded
Thank you for taking the time to share your Cuban experience on board of Celestyal Crystal. Every passenger’s feedback is of great value to us and your remarks will be forwarded to the appropriate departments. We hope to welcome you again on board our vessels in Aegean or Cuba for an even better experience
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
born2swim’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Celestyal Crystal price drops
250,000+ people have entered their email

Cabin Review

Cabin 6013
The cabin was very small and very outdated for the money. There was little storage space and we had to take turns walking around the beds. The cabins, though, were clean.

Port & Shore Excursion Reviews