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Silver Cloud Review

4.0 / 5.0
Editor Rating
128 reviews

Disappointed in Silversea

Review for Silver Cloud to the British Isles & Western Europe
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First Time Cruiser • Age 2020s

Rating by category

Public Rooms
Fitness & Recreation

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Sail Date: Aug 2009

Having sailed previously with Seabourn and Crystal, my husband and I expected Silversea would equal, if not surpass, our previous experiences. I'm sad to report we came away from our 10-day Baltic cruise disappointed and hungry. Very hungry.

We decided to try Silversea after it was recommended to us by my parents who, in all other things, are reliably excellent judges of quality. In their defense, my parents (like many we met aboard the Silver Cloud) have never tried any of the other high-end cruise lines and, if your standard of comparison is the Carnival Funships, Silversea probably seems like the gold standard of luxury cruising. And some aspects of Silversea ARE pretty swishy. The service is excellent, as good as we've had on Crystal and Seabourn, and very friendly. There were none of the delightful, above-the-call-of-duty surprises we'd come to expect from Seabourn-no constant stream on yummy treats on the pool deck, no canapEs on the dock after a long day of sightseeing, nothing but the standard chocolates on the pillow at night, no trademark complimentary excursion-but the wait staff had memorized our names and preferred cocktails by Day 2, and our cabin stewardesses were most meticulous women I have ever met. The cabins were spacious and luxurious. (The walk-in closet was fitted-out with cherry built-ins and padded hangers, by far the nicest closet I've seen on a cruise ship.) The gym was truly impressive given the size of the ship, and it's location (top deck, forward) provided great views from the elliptical trainer. The box of Godiva chocolates we were given upon embarkation was very much appreciated. Best of all, was the pool deck, the nicest I've seen on any ship, truly superlative in both quality and layout. It became our very favorite place to while away sea days, even in the blustery north. The pool-side grill provided the tastiest food on the ship, the pool itself was generously heated (and the hot tubs actually HOT!) and deck stewards were quick to supply coffee drinks, wool blankets or anything else we requested.

The real problem we had with Silversea is that we shouldn't have HAD any problems with Silversea—that's what luxury cruising is all about. And my husband and I are pretty good sports. We do our share of luxury travel, but we also do our share of "roughing-it," and aren't normally critical people. Enough was amiss with life aboard the Silver Cloud, though, that we started to Notice Things-and those things added up. We were able to see the humor in a lot of it (the free cocktails really helped with that) but there were definitely times we were Not Having Any Fun, and we were more that ready to get off when we at last disembarked in London.

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