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Overall experience was less than average. The end to end process did not live up to RCL standards. In general service staff was less than excited to have you on board, food was average, and the booking and on-board technology experience was frustrating. Entertainment, especially RCL inspired shows was poorly written and conceived. Many people walked out. The ship was understaffed in critical service areas, the spa services were poor with attendants pushing products hard at the end of relatively expensive services. The Photo team did a fine job and seemed to understand the necessity to provide service with a positive attitude. We had two suites on board, but there was very little benefit to being a suite guest. Reserved seating areas were remote, lacked service and in many cases were worse then general seating areas. We have cruised many times and have often gone on RCL. This particular cruise did not rate well to those past experiences.

Poor value for your money

Anthem of the Seas Cruise Review by rcrubino

3 people found this helpful
Trip Details
  • Sail Date: June 2017
  • Destination: Bermuda
  • Cabin Type: Owner's Suite - 1 Bedroom
Overall experience was less than average. The end to end process did not live up to RCL standards. In general service staff was less than excited to have you on board, food was average, and the booking and on-board technology experience was frustrating. Entertainment, especially RCL inspired shows was poorly written and conceived. Many people walked out.

The ship was understaffed in critical service areas, the spa services were poor with attendants pushing products hard at the end of relatively expensive services.

The Photo team did a fine job and seemed to understand the necessity to provide service with a positive attitude.

We had two suites on board, but there was very little benefit to being a suite guest. Reserved seating areas were remote, lacked service and in many cases were worse then general seating areas.

We have cruised many times and have often gone on RCL. This particular cruise did not rate well to those past experiences.
rcrubino’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 16+
Service
Onboard Experience
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Cabin Review

Owner's Suite - 1 Bedroom
Cabin OS
Was clean but towels were old, ripped and in short supply.
Attendant never came by to check on needs during entire cruise.
Actually left the vacuum in our cabin all day.
Deck 12 Inside Cabins, Balcony Cabins, Suite Cabins