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Crystal Symphony Review

4.5 / 5.0
Editor Rating
322 reviews
50 Awards

Lovely ship but unfortunately left disappointed

Review for Crystal Symphony to the British Isles & Western Europe
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2-5 Cruises • Age 60s

Rating by category

Public Rooms

Additional details

Sail Date: May 2017
Cabin: Deluxe Stateroom with Verandah (slightly limited view)
At anchor, Isle of Skye, Scotland

Crystal Symphony is an appealing ship, well maintained and spotlessly clean. It’s large enough to have a variety of dining and entertainment, yet small enough to get on and off easily. Service was unfussy and mostly efficient, and the smart casual dress code works well. Our stateroom was just about big enough, with a compact bathroom and little veranda.

Meals throughout were very tasty but not over-elaborate. We chose “dining by reservation” as the main sittings were too early or late for us. The dining room was quieter around 8 pm but we did miss the headline entertainment. Our waiter was friendly and knowledgeable and easily dealt with special requests and odd mistake from the kitchen. Different passable wines were offered each day, and you could ask for any you liked another time. There’s a long menu of all-inclusive cocktails and spirits.

Prego was a pleasant change too, but the menu wasn’t especially Italian. The busy Lido Café had huge self-service spreads at breakfast and lunch including many healthier options, but the drinks service was rather hit-and-miss there. We didn’t use the Trident Grill up in the chilly northern Atlantic.

Cabin Review

Deluxe Stateroom with Verandah (slightly limited view)

Our room was just about big enough, with a very comfortable bed and sufficient storage. It was well sound-proofed, apart from the usual plumbing noises, with effective individual temperature control. The compact bathroom had a short tub with shower over; unfortunately cheap toilet paper was provided and the water was only lukewarm two evenings. The little veranda was handy for photos but of course usually gave us a view of the docks by day. We didn’t suffer too much from being near the bow, even in moderately rough seas.

Port Reviews


Compact city, easily accessible from Europe and North America; excellent place to start/finish a cruise. The striking new concert hall (Harpa) is worth a look (free). Only saw birds on our “whale watching” trip. Everywhere, including taxis, takes credit cards so no need to bring local currency.


The Titanic Museum is superb but deservedly gets busy; it’s a 30 minute walk along the river or a bus ride (£1.50 one way) from Donegall Square where the cruise shuttles drop off.


Fairly compact city with permanent roadworks. Cruise shuttles drop off at Merrion Square within walking distance of most sights. Frequent DART trains are a good way to get to the likes of Bray, Malahide and Howth (€20 for an all-day family ticket).

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