Columbus Review

3.5 / 5.0
0 reviews

NOT READY FOR PAYING GUESTS

Review for the British Isles & Western Europe Cruise on Columbus
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karaokefaz
6-10 Cruises • Age 60s

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Sail Date: Jun 2017

Upon arrival at Tilbury for embarkation we were confronted with a two hour wait due to computer problems, not as bad as we thought as we were topped up with some fizzy wine for the duration. upon boarding we were shown to our cabins (Four booked for a party of eight) which had more water in them than the two advertised pools, all were flooded and were in the process of being dried out, although they were obviously aware of the problems they still took us to our cabins, strange! We waited at Customer Services for nearly four hours until we were eventually moved after initially being offered alternative accommodation of a lower grade than we had booked, we ended up in an outside cabin on Navigator deck which once again was outdated but entirely adequate. The problems of flooding were quite widespread through out all the cabins a problem rumoured to be caused by the vacuum system used for waste disposal in the toilets, although not confirmed.

On board the deck areas quite pleasant but obviously dated due to the age of the ship, both pools and the hot tubs empty with no sign of them being filled although they did mange to fill one pool during the voyage, rubbish not collected and strangely enough a wheelie bin in the pool shower.

All staff although suffering from a total lack of training were both pleasant and attentive throughout the cruise.

Cabin Review

Cabin 12

Ok, slightly dated but acceptable

24 Helpful Votes
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