1. Home
  2. Cruise Reviews
  3. Nieuw Amsterdam
We returned to Alaska for another Inside Passage cruise aboard another DAM ship! This time was our first cruise aboard a Signature Class vessel. We were spoiled rotten by our wonderful cabin stewards Gede and Rae. In spite of servicing 20+ cabins on the Rotterdam deck, they were always smiling, asking if we needed anything, and meeting our every need. Even when DW was a bit under the weather, Gede made a diet suggestion that had her better in no time! Now that's service. The Neptune Lounge concierges, Roses and Lalaine were incredible, making little tweaks here and there, assisting in some MDR issues that were caused by some corporate snafus. We had some first-time cruisers aboard with us and they were totally blown away by the caring, attentive crew. They are HAL fans, big time, now! Nieuw Amsterdam was in fine shape and well maintained while we were aboard. There was a very large group onboard (over 1,000 by their estimate), but aside from the MDR issues (again caused by inaccurate information provided by corporate to the Matre'd), we really weren't impacted by them. I'll also add that the shore staff made embarkation seamless. We were literally in our Neptune Suite by 11:30AM! Alaska, was, well Alaska! Beautiful and awe inspiring. The Inside Passage route is our favorite sailing to the Great Land. We booked our shore excursions directly with the tour vendors and showed the first timers some of our favorite things. We will certainly return to Alaska, and wouldn't hesitate to sail Nieuw Amsterdam again.

Nieuw Amsterdam - Beautiful Ship - Even Better Crew!

Nieuw Amsterdam Cruise Review by fsdj1097

10 people found this helpful
Trip Details
  • Sail Date: June 2017
  • Destination: Alaska
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
We returned to Alaska for another Inside Passage cruise aboard another DAM ship! This time was our first cruise aboard a Signature Class vessel. We were spoiled rotten by our wonderful cabin stewards Gede and Rae. In spite of servicing 20+ cabins on the Rotterdam deck, they were always smiling, asking if we needed anything, and meeting our every need. Even when DW was a bit under the weather, Gede made a diet suggestion that had her better in no time! Now that's service.

The Neptune Lounge concierges, Roses and Lalaine were incredible, making little tweaks here and there, assisting in some MDR issues that were caused by some corporate snafus.

We had some first-time cruisers aboard with us and they were totally blown away by the caring, attentive crew. They are HAL fans, big time, now!

Nieuw Amsterdam was in fine shape and well maintained while we were aboard. There was a very large group onboard (over 1,000 by their estimate), but aside from the MDR issues (again caused by inaccurate information provided by corporate to the Matre'd), we really weren't impacted by them. I'll also add that the shore staff made embarkation seamless. We were literally in our Neptune Suite by 11:30AM!

Alaska, was, well Alaska! Beautiful and awe inspiring. The Inside Passage route is our favorite sailing to the Great Land. We booked our shore excursions directly with the tour vendors and showed the first timers some of our favorite things.

We will certainly return to Alaska, and wouldn't hesitate to sail Nieuw Amsterdam again.
fsdj1097’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Cabin
Fitness & Recreation
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Nieuw Amsterdam price drops
250,000+ people have entered their email