I felt they did the best they could. My only regret was when we were at sea the weather was bad and therefore people swarmed into the Solarium and it was jammed packed with seats taken all day. Not fair when people go to eat lunch they kept the chairs covered with their towels...... Therefore in the Centrum there was never enough seating for the specialty shows at night even from floor 4-8, Maybe there could be more chairs available.,... 12 Days was a perfect length of time to travel. I wish though soft drinks were available for free at dinner time only. IT would of helped my caffeine addiction. Though our waiter and assistant got to know that I needed my coffee right away at the time of seating in the main dining room. Great memory. The meals were ample and tasty and staff very good. THanks for a wonderful cruise.