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We chose this port intensive cruise because of timing price and airfare. First time sailing with HAL, not very exciting. The ship was clean, but not updated. The hallways in the cabin areas were very bland and old looking. The entertainment was lacking except for the BBKing band which was very good. Dining was better than other cruises, especially the deserts. The service in the Lido was just plain annoying. Plenty of servers around, but the service was incomplete for example coffee: no sugar or stirrers, when served. The buffet was dished out and they hardly ever gave you what you wanted the way you asked for it, like please put my fruit compote and whip cream in the little bowls like I asked. The officers did frequently ask if everything was OK but it seemed to be a lack of communication and you could get things yourself faster if you chose.

Good Enough

Zuiderdam Cruise Review by carribbeanmic

2 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Baltic Sea
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
We chose this port intensive cruise because of timing price and airfare. First time sailing with HAL, not very exciting. The ship was clean, but not updated. The hallways in the cabin areas were very bland and old looking. The entertainment was lacking except for the BBKing band which was very good. Dining was better than other cruises, especially the deserts. The service in the Lido was just plain annoying. Plenty of servers around, but the service was incomplete for example coffee: no sugar or stirrers, when served. The buffet was dished out and they hardly ever gave you what you wanted the way you asked for it, like please put my fruit compote and whip cream in the little bowls like I asked. The officers did frequently ask if everything was OK but it seemed to be a lack of communication and you could get things yourself faster if you chose.
carribbeanmic’s Full Rating Summary
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VD 7101
The cabin was adequate with twin beds and a love seat couch. There was enough space for everything but I would have like to see more drawers than cubby spots for storage. Plenty of hangers in the closet. The room was kept very tidy, asked for ice once never had to ask again. The balcony had two standard chairs and tiny table. The temperature in the room was well controlled. The bath room had a cabinet, I really thought the tub was not needed. Must be difficult for people with mobility to step over and into it. Shower curtains got to go. No plumbing problems, no odors no excessive noise. We were right by a bank of elevators that nicely took us to the back of the Lido and back pool.
Rotterdam Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • City Tour
    Free tours are much more enjoyable, informative and entertaining. The guides are much more enthusiastic.Good starting point for introduction to the city. We took the three hour tour and our guide was very helpful in giving us advise and directions for further exploration. Do buy a 24 hour transportation day pass, available with cc at kiosks. We traveled from airport to cruise ship for under $12, in less than a hour. Airport tram to city center to bus to ship. One carryon and one human sized suitcase (40 pounds).
    View All 159 City Tour Reviews
  • City Tour
    To begin with we docked in Kiel and took a 90 minute ride to Hamburg on a big bus. Had to take a HAL excursion to get to Hamburg, no other options. Huge bus with many fellow cruisers, no walking tour as promised, no one at shore excursion desk helpful. Took tour guide side about walking tour. . The guide said the walking part was cancelled because of rain, he actually said the bus took a vote to cancel the walk, I must have fallen asleep during the boring tour. It did rain while we were inside the Miniature museum at the end of our tour. A huge bus not able to maneuver, whizzed past sites I wanted to see. Very rude and boring guide. A prime example why cruisers should not do shore excursions with the cruise line, they got your money, they dont care.
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  • City Tour
    The bus tour had more passengers ,26, than promised, the bus was very large. The day we arrived there was a National holiday so we could not maneuver the big bus very well., many streets closed. Seurassi Island involved a lot of walking and not enough time to understand what you were looking at., no explanation, no demonstrations, much less than what I expected.
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  • Berlin
    SBP was waiting for us as promised even though our arrival was delayed. The tour and guide were excellent , well worth the 3 hour each way trip to Berlin.
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  • Private Tour
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  • City Tour
    Again we had a huge bus with 26. This group gave you a wide based tour of Stockholm but very poor walking tour of Gamla Stan. Better off to get the 24 hour travel pass and explore on your own. We did manage to take in another free walking tour which was much better than SBP.
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