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We have been on 15 several cruises throughout the years. For what we paid, we thought the cabins, food and service would be over the top! Not even close, it could have been just a typical large ship cruise liner where you pay a third of the price. When you complain to a manager, they listen to you politely, make excuses and then do nothing. Internet was terrible. Upgrade the equipment. In this day and age, people want to be connected. Just work the price of Wifi into the cruise cost. Cabins need a good refurbishing - old and outdated. Food was very subpar. Service was very slow in all dining rooms and room service. Room service food was poor too. Need to update the fitness room. Pool deck dinner (Grill) was the best meal of the trip! Shore excursion - highly recommend dog sledding! The whole ship needs updating.

Poor value for what Silversea charges

Silver Shadow Cruise Review by MBSmith

7 people found this helpful
Trip Details
  • Sail Date: June 2017
  • Destination: Alaska
  • Cabin Type: Veranda Suite
We have been on 15 several cruises throughout the years. For what we paid, we thought the cabins, food and service would be over the top! Not even close, it could have been just a typical large ship cruise liner where you pay a third of the price.

When you complain to a manager, they listen to you politely, make excuses and then do nothing.

Internet was terrible. Upgrade the equipment. In this day and age, people want to be connected. Just work the price of Wifi into the cruise cost.

Cabins need a good refurbishing - old and outdated.

Food was very subpar.

Service was very slow in all dining rooms and room service. Room service food was poor too.

Need to update the fitness room.

Pool deck dinner (Grill) was the best meal of the trip!

Shore excursion - highly recommend dog sledding!

The whole ship needs updating.
MBSmith’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
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