Emerald Sky Review

Less than impressed

Review for Europe River Cruise on Emerald Sky
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watsondr
First Time Cruiser • Age 70s

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Additional details

Sail Date: May 2017

This was our first river cruise and were disappointed. Our cabin was adequate and the crew for most part were fantastic. However the food was mediocre at best. Lacked regional content and was bland. Dinner portion control was poor ...some plates had minimal meat and others were satisfactory. My wife one evening ordered fish and basically got skin with a bit of meat.

The cruise director on the first part of the cruise was very good. enthusiastic, knowledgeable and helpful. Second Cruise director was monotone and was painful to listen to. Front desk staff were poorly trained or were given little or no information. We had issues over on board credits that seemed to take forever to resolve. if you asked them questions, you normally got different answers each time.

Entertainment was average at best.Tours were in most part ok but pace was not as expected. We were told there would be 3 levels of pace ...slow, average and fast. This very seldom occurred ..therefore most ended up being slow.

Cabin Review

Cabin Emerald Balcony

Extreme last cabin (stern) of ship on second level. Perfectly adequate. No excess noise or traffic.

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