Sailed on Granduer of the Seas out of Baltimore on Mathe May 13th cruise When we got to the port and waited in line for at least 45 minutes, then we were told to come back in two hours. The check in just to park took a long time as well. Then inside yet to have to stand in line for over an hour to get on the ship, then told of a late departure due to engine problems. Lifeboat drill lasted too long out in the unusual month of May chill. Assigned to a forward room on the lowest deck with portholes. Beware these room are noisy and vibrate when the bow thrusters are in use. The cabin is called an Ocean View, not much you can see thru two small portholes, and you are paying the same price for cabins with the large windows.
The Granduer is showing here age and needs to be updated. The ship was over all clean, food good, wait staff excellent, our room steward rated a 4 on a scale of 1-10 I had an issue to discuss with Guest Services and was treated not so nice. Never had a picture taken. We saw photographers all over the ship, but not once were we approached to have a picture taken.
The cabin was not any larger then previous ships I have sailed on. Even though I had a guaranteed room, I kindly asked not to be put in a room with portholes. there are about 16 cabins with portholes. What are the chances? I tried to fix this problem twice before sailing and once on on board. Same answer, "there is nothing we can do" Tried to get some compensation after the cruise, only once again to be told "there is nothing we can do" in so many words. From now on I will pick my own room and sail on a much more modern ship.