1. Home
  2. Cruise Reviews
  3. Emerald Princess
First time with Princess (the Emerald Princess). Cruised Alaska June 4, 2017. The ship was fine and the food and bars were great, but the entertainment was a bit lacking; focusing too much on passenger participation, like game shows and singing competitions. For the money we pay, there ought to be more performances by paid professionals and less by passenger wannabes. Also, I have a major complaint about the excursion involving scenic cruising of the Tracy Arm Fjord. A small boat transports the passengers from the cruise ship to within a quarter mile or so of the glacier. The trip from the ship to the glacier is a comfortable 10 minutes. However, the cruise ship then leaves for Juneau and - after viewing the glacier for approximately an hour - the small excursion craft transports the passengers all the way to Juneau, which takes in excess of 3 hours. The return trip is excruciating. The transport boat is uncomfortable for such a long return trip. It would have been much more comfortable during the trip to Juneau to have been on the cruise ship. The viewing of the glacier should be shortened to allow for a return to the cruise ship before it leaves for Juneau. Not to mention that the return trip was made all the more unpleasant by the fact that the excursion boat arrived in Juneau 45 minutes late, making it extremely difficult and uncomfortable for people (like me) who had a second excursion planned for that afternoon. A lot of wasted and uncomfortably spent time on the "Cruising Tracy Arm" excursion. In addition, the excursion in Ketchikan that involves walking through the rainforest and ending with an all you can eat crab feast is a bit of a misnomer. Its all you can eat - in the short time provided.

Good but needs some work

Emerald Princess Cruise Review by dcolosi

7 people found this helpful
Trip Details
  • Sail Date: June 2017
  • Destination: Alaska
  • Cabin Type: Oceanview
First time with Princess (the Emerald Princess). Cruised Alaska June 4, 2017. The ship was fine and the food and bars were great, but the entertainment was a bit lacking; focusing too much on passenger participation, like game shows and singing competitions. For the money we pay, there ought to be more performances by paid professionals and less by passenger wannabes. Also, I have a major complaint about the excursion involving scenic cruising of the Tracy Arm Fjord. A small boat transports the passengers from the cruise ship to within a quarter mile or so of the glacier. The trip from the ship to the glacier is a comfortable 10 minutes. However, the cruise ship then leaves for Juneau and - after viewing the glacier for approximately an hour - the small excursion craft transports the passengers all the way to Juneau, which takes in excess of 3 hours. The return trip is excruciating. The transport boat is uncomfortable for such a long return trip. It would have been much more comfortable during the trip to Juneau to have been on the cruise ship. The viewing of the glacier should be shortened to allow for a return to the cruise ship before it leaves for Juneau. Not to mention that the return trip was made all the more unpleasant by the fact that the excursion boat arrived in Juneau 45 minutes late, making it extremely difficult and uncomfortable for people (like me) who had a second excursion planned for that afternoon. A lot of wasted and uncomfortably spent time on the "Cruising Tracy Arm" excursion. In addition, the excursion in Ketchikan that involves walking through the rainforest and ending with an all you can eat crab feast is a bit of a misnomer. Its all you can eat - in the short time provided.
PrincessCruises3, Social Team, Princess Cruises has responded
Hi dcolosi, thanks for your feedback! We apologize for the discomfort you experienced on your Tracy Arm excursion. We will pass this information on to our excursions team.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
dcolosi’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Emerald Princess price drops
250,000+ people have entered their email

Cabin Review

Oceanview
Cabin OF E404
Cabin was small, but what I expected. It served its purpose.
Plaza Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews