We chose this Grandeur of the Seas ship and New England & Canada cruise because we wanted a smaller ship and a friendly ship. We read that the staff were very friendly and the personal service of the staff had extremely high ratings. Yes, we wanted to eat fresh caught cold water Lobster. We had fresh caught cold water Lobster at a Bar Harbor restaurant on the water. It was good. But the Lobster served on the Grandeur of the Seas was far better. Our Cabin was a Grand Suite 8512 with 340 sq feet plus a large balcony. Head Waiter Dan in the main dining room exceeded all expectations of professionalism and has risen far beyond any other Head Waiter that I have ever met. He provided service as if he read my mind. I have observed him giving direction and guidance to his waiters and I know he used just the right touch with them. I have been on nine Royal Caribbean cruises and Dan is head and shoulders above all others. I was also at the Captains Table and Dan and his team serves the Captain and us. Dan’s performance ensured service to the Captain and us was done to perfection to the smallest detail. The only negative was the time in the ports of Saint John and Halifax was too short only 6 hours.

Sincerely, Walter J Okon