1. Home
  2. Cruise Reviews
  3. Celebrity Infinity
Have seen various reviews of Celebrity and decided to try it for our 50th anniversary. We are experienced cruisers (over 60 cruises on 5 different lines) and were disappointed in the concierge veranda stateroom. 1st- the closet for our clothes is too small for all of our clothes (11 day trip), 2nd- the hanger system is enough to infuriate a person who is used to a system where one can remove hangers with ease, put clothes on them and return the hanger to the rail that holds them. One has to fight to either remove the hanger from the holder or compress the rest of the clothes already in the closet in order to replace the item back into the closet. Too those who might say we took too many clothes, remember we have been on many other ships and have not had this kind of problem. NEXT- the advertising said we would have a REFRIGERATOR in our room. In all other ships that we have been on, the refrigerator has kept our beverages cold. We complained about a warm "refrigerator". We were told by the front desk person and the engineer who came to check our box that it was not a refrigerator but a cool box a mini-bar setup. He replaced the old "cool" box with another one which did not provide any improvement. Don't the people who use the mini-bar want cold beverages? If it had not been for our cabin attendant constantly replacing a large and small ice bucket which was refilled twice a day. we would not have had any cold water or milk to drink. Otherwise, the cabin was comfortable. Eating- the hamburger stand was terrible. we were served a cold hamburger on a cold bum with a cold piece of cheese.- yuck! The dining room was average. The room service was outstanding!!!! We used room service frequently and were very pleased with the service and the food provided!! The Qsine restaurant! What a night! It was an incredibly different and fun experience. We went there on our anniversary and could not have chosen a better celebration! In conclusion - the trip was comfortable and the staff were friendly. The ship is basically bland and there is no "WOW" factor. We were surprised that we did receive an evaluation form after the trip. Our friends who the same trip last year did not receive one either. We wonder if Celebrity is not interested in the opinions of first time Celebrity cruisers.

Not impressed!!

Celebrity Infinity Cruise Review by deanocruiser

9 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Pacific Coastal
  • Cabin Type: Celebrity Suite
Have seen various reviews of Celebrity and decided to try it for our 50th anniversary. We are experienced cruisers (over 60 cruises on 5 different lines) and were disappointed in the concierge veranda stateroom. 1st- the closet for our clothes is too small for all of our clothes (11 day trip), 2nd- the hanger system is enough to infuriate a person who is used to a system where one can remove hangers with ease, put clothes on them and return the hanger to the rail that holds them. One has to fight to either remove the hanger from the holder or compress the rest of the clothes already in the closet in order to replace the item back into the closet. Too those who might say we took too many clothes, remember we have been on many other ships and have not had this kind of problem.

NEXT- the advertising said we would have a REFRIGERATOR in our room. In all other ships that we have been on, the refrigerator has kept our beverages cold. We complained about a warm "refrigerator". We were told by the front desk person and the engineer who came to check our box that it was not a refrigerator but a cool box a mini-bar setup. He replaced the old "cool" box with another one which did not provide any improvement. Don't the people who use the mini-bar want cold beverages? If it had not been for our cabin attendant constantly replacing a large and small ice bucket which was refilled twice a day. we would not have had any cold water or milk to drink. Otherwise, the cabin was comfortable.

Eating- the hamburger stand was terrible. we were served a cold hamburger on a cold bum with a cold piece of cheese.- yuck! The dining room was average. The room service was outstanding!!!! We used room service frequently and were very pleased with the service and the food provided!! The Qsine restaurant! What a night! It was an incredibly different and fun experience. We went there on our anniversary and could not have chosen a better celebration! In conclusion - the trip was comfortable and the staff were friendly. The ship is basically bland and there is no "WOW" factor.

We were surprised that we did receive an evaluation form after the trip. Our friends who the same trip last year did not receive one either. We wonder if Celebrity is not interested in the opinions of first time Celebrity cruisers.
deanocruiser’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Celebrity Infinity price drops
250,000+ people have entered their email

Port & Shore Excursion Reviews

  • Alcatraz
    This tour should be offered a stand alone tour and not combined with Sausalito. By the time we got to the Alcatraz part there was not enough time to do even a minimum tour.
    View All 35 Alcatraz Reviews