I love Crystal, for its outstanding service, friendly crew, beautiful ships, delicious food, and lectures/ other activities. Everything during my 3-1/2 weeks onboard was amazing, from the shore excursions to the cabin stewardess. Embarkation and disembarkation were painless, with no waiting at any point. One never feels "herded" on Crystal.
I particularly appreciate the approach to the Solo traveler---Crystal welcomes us, charging somewhat less than double the fare for a cabin, depending on the cruise. They also host "Table for Eight" dinners in the specialty restaurants, so that one need not dine alone, unless preferred. There were many Solo travelers on my cruise.
This ship and its sister, the Serenity, are scheduled for major upgrades later this year, and, while I'm sure the results will be lovely, I will miss the Symphony just as it is.
Crystal is very honest about declaring ANY view obstruction; my cabin hardly had any view limitation, just the top of a lifeboat well beneath the general line of sight.
The bathroom is very easy to navigate, with double above-counter sinks and a nice detachable shower spray head. I liked the shampoo, conditioner, bath/shower gel, and lotion provided. No need to bring one's own.