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Seven Seas Mariner Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
387 Reviews

Very disappointing cruise, and we didn't expect to get Legionella

Seven Seas Mariner Cruise Review by Jenalan

62 people found this helpful
Trip Details
  • Sail Date: Mar 2017
  • Destination: the Eastern Caribbean
  • Cabin Type: Deluxe Suite

We chose this cruise because we had been on her 10 years ago for our 50th wedding anniversary I suppose we didn't expect it to be as perfect on our 60th anniversary but didn't expect it to have deteriorated quite so much. The food was good though the service in the restaurants, especially Compass Rose was very slow. On the first few days we seemed to be chasing evening meals as if you didn't get in as soon as Compass Rose was open you generally had a very long wait for a table. When you did get a table it was still a very long wait to be served. The other alternative the Italian restaurant could sometimes accommodate but otherwise it was a long wait. As for the speciality restaurants. Prime wasn't worth the effort though Signatures was perfect, best food, best service Service in the bars was excellent though in most cases not personal enough, just professional.. The entertainment was better this time though still not enough of the better artistes. The singers and dancers were excellent. We missed the film shows as we always seemed to be still hanging around for dinner. I know the ship was due for dry dock but an overhaul was overdue. It was so tired . There is a lot more we could say but I guess most of it has been said by others. Why on earth this ship still comes out on top in reviews I don't know. It doesn't say much for other cruise lines. Nobody else mentioned special evenings in the reviews we have read, and there didn't seem to be any. No deck entertainment and the one evening dress evening disappeared between our bookin g in September and March though I had checked that there would be one. Disappointing when you have specifically bought new evening outfits .The catamaran cruise was brilliant, good fun.

The last night I was taken ill but managed to survive long enough to catch the flight though a long wait between disembarking at 9 am and flying at 6.30 pm didn't help. On the flight home my husband was taken very ill and had to have oxygen and assistance on arrival at Heathrow. He was subsequently admitted to hospital and we were tested and found to have Legionella. Not what you expect from a top cruise line. We would not go again, indeed it has put us off cruising altogether. No official photographer, and hardly saw the captain. We could go on.........

Jenalan's Full Rating Summary
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Cabin Review

Deluxe Suite
Cabin F 758

cabin was nice liked the walk in wardrobe. Not the cleanest we'd experienced but not too bad. The airconditioning however was a pain despite trying to alter the setting it just got colder and colder. Eventually we complained and it was fixed, but what we didn't realise was that the mist coming from the vents was not normal. And that could well have been how we got legionella.

Port & Shore Excursion Reviews

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