I always wanted to sail from New York to Southampton. What better the the only liner.. the QM2. I was given a chance to upgrade to queens grill. Wonderful. This made the experience far better. Great dining in the queens grill restaurant..beautiful suite....but not 5 star.... in the restaurant at breakfast a waiter brought a platter of pastries and never came back to offer more, same at lunch and dinner with rolls. If you wanted more coffee you had to ask. The gym was well appointed but many machines were out of order.
At night mats were placed by the bed but last night it was missed. On departure day the bathroom was stripped of soap even though we had not finished with the room. Very inconsistent service.
Cunard have a strict dress code and tell people not to use the facilities below deck 7 when not properly attired. Many people who did not dress for dinner were seen wandering around. Not 5 star. Overall we enjoyed ourselves but once is enough
Nice room with a large walk in closet, bar area and a nice size veranda.
Furnishings are nice. Big TV but terrible choice of programs