The ship and the crew were wonderful. As to the crew, not only were they a delight to talk to and be around, it seemed clear that they enjoyed their positions on board as well. All were very friendly and we enjoyed discussing their various countries of origin as well as their work on board the ship.
The food was like most cruises - very plentiful. Although LaTerra was exceptional (the menu actually being a little overwhelming), the rest of the food service was your average cruise food. Certainly the food was well prepared and varied but we did not think any of it outstanding other than LaTerra. Eating at The Grill and cooking your own was interesting for a night but not anything more than that.
We thought our room spacious, comfortable and maintained impeccably by our butler and steward. We would have liked to have some seating area on the shared balcony so we could sit out and enjoy the trip and socialize with others. We specifically chose a shared balcony room in hopes of sharing conversations with our neighbors but it really was not set up for that type of relaxation.
Our cabin was very comfortable for 2 people. Ricardo and Beejay kept it clean and neat without compromise. Ricardo in particular was incredible in his paying attention to our various needs and making sure that we had what we needed and on several occasions, anticipating those needs before we even thought of them ourselves (having snacks available after a long day of sight seeing, making sure our favorite wine was always available...)
The tour guide was very knowledgeable but talked what seemed to be non-stop the entire coach ride to and from the distillery. A little time to view the beauty of the area and private discussion would have been pleasant but again - she was extremely knowledgeable and did have a wealth of information. We thought the distillery tour was very interesting and enjoyable wandering about the old buildings and learning of the processes in which the whiskey was made.