Not enough lifts. In the space of a week myself, husband and father who is in a wheelchair spent about 4 hours of our holiday waiting for lifts. There were not enough of them and only 2 sets of stairs, one at one end of the ship one at the other. Everyone was using them and no-one ever made room for us to get in when doors opened. Wait for the next lift, SAME AGAIN.
Food in the restaurant was the worst we have had on P and O, hardly any vegetables.
The casino was small. Expected quite a large one on a ship of this size.
We turned up at Southampton half hour before embarkation time and WAITED 2 HOURS. Had to leave the car to push disabled father to the loos TWICE! Complained to P and O on return and were told it was not the fault of P and O.
Britannia is a beautiful ship but we will give it a WIDE BERTH in future.