Celebrity Infinity Cruise Review by leplep
- Sail Date: February 2017
- Destination: South America
- Cabin Type: Deluxe Ocean View with Balcony 2B
Oh my gosh! I have seen some bad things on cruise ships, but this is the worse ever. The food was awful, unless you paid in the pay restaurants and then okay. The paint is peeling off everywhere, they are not taking care of this old ship. There were plumbing leaks everywhere and we had a flood in our cabin. They could not get the heat and air working correctly in our room. The responsiveness of the staff to problems was erratic. The phones were not working properly and we missed several wake up calls. The Asst. Guest Relations Mgr. was just awful. The great part of the cruise was Alejandro the Cruise Director. We would not ever ever go on an older Celebrity ship again, nothing ten years or older, Celebrity is not keeping up their older ships. What was scary was how many leaks and how much water was stained everywhere. Oh and the buffet tables and floors were very sloppily cleaned...disgusting!
leplep’s Full Rating Summary
Awful! Tired! Dirty! Yuck!
Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins
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