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Celestyal Crystal Review

4.5 / 5.0
Editor Rating
218 reviews
12 Awards

Wonderful Cuban Cruise

Review for Celestyal Crystal to Cuba
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Bluebell247
First Time Cruiser • Age 50s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: May 2017
Cabin:

U.K. Couple boarded in Havana on Monday 22nd May

We arrived in Havana at Jose Marti airport on Monday afternoon and transferred straight to the cruise terminal. The embarkation procedure was easy and straightforward, we dropped our luggage at the drop-off point downstairs and was advised it would appear outside our cabin within 30 mins, there were no queues and getting through Cuban Customs to board was very quick. Once on board we were guided to our cabin by the staff located by each lift on every floor. We stayed in 6015 which is an XBO cabin with a large window not obstructed by a lifeboat, but does have partial obstruction from the ship's structure. Nonetheless I still managed to get some very good pictures through the window (although it was a bit dirty). The room itself is small and has two single beds with one upper pull down bed, a stool, double chest of drawers, wardrobe and plenty of storage space on one side of the cabin wall. The bathroom is impossibly small and the shower area is too small to even stand in with the curtain around you, as a result the whole floor area got wet and as there was no floor area drain, the water that enevitably ended up outside the small shower area pooled underneath the toilet.

This holiday was to celebrate the O.H's 50th birthday, so we decided to ask the question as to whether an upgrade to a larger cabin would be possible in light of such a tremendous occasion. Yes, we were told, no problem, by the man on reception who disappeared into the office behind the reception desk. He came out a few minutes later with a piece of paper in hand, on which was written 350-600 dollars depending on which cabin we wanted. Disappointed, we declined having already spent 2200EUR for the cruise, we felt this was enough. It was even more disappointing when we discovered after a couple a days that there was less than 250 people on board, there must have been so many empty cabins.

Cabin Review

Cabin XBO

Small cabin, impossibly small bathroom with tiny shower area.

Comfy beds.

Large window with only a minor obstruction and doesn't have a lifeboat in front of it.

Port Reviews

Cienfuegos

Didn't do an organised tour - we went out and explored for ourselves, lovely town very pretty and very friendly people

Montego Bay

Didn't do an organised tour - terrible place couldn't wait to leave.

8 Helpful Votes
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