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We were on this sailing, and stayed in a Neptune Suite. The Neptune Lounge was a delight. Our two rotating attendants were absolutely amazing. There is nothing they would not do for you. One thing that was odd. During our stop in Juneau, inspectors were aboard and had the staff remove the self-serve ice bucket in the NL. It never returned for the rest of the cruise. I am curious if the removal was permanent, and god forbid, fleet wide? We thought the Amsterdam was in great condition. Spotlessly clean everywhere, except for the dirty soot that the stacks deposited around the Sea View pool area, and on the MDR windows. We jumped at a late sale on Neptune Suites to sail on the Amsterdam, one of HAL's co-flagships. Grand and World Cruise passengers would indeed be comfortable and well looked after on this fine ship. Throughout the ship (MDR, Lido, Pinnacle Grill), overall we thought the food was good. We agree that at times the Lido food was uninspired. We also had Dive-In one day, and we had the rotating Asian selection a couple of days. We ate off the ship for lunch several times, and also had our final dinner onshore in Victoria due to the odd time in port (arrival 6pm, departure midnight). We had open seating, and had a standing reservation at 7:45pm. Aside from the second Gala night, the MDR was usually only about 1/2 full (or less) around that time. The second Gala night was packed. Unfortunately, that was the evening our food was delivered lukewarm, which was a disappointment. Otherwise we thought the MDR food was tasty and appetizing. They seem to be spicing up their dishes... not necessarily with heat, but more flavor. Service in the MDR was good, as was the wine service. Most of the staff had transitioned to the new uniforms, which were very sharp looking IMO. We skipped all entertainment in the main theater, but did take in the Ocean Bar band several times while enjoying a pre-dinner drink. They were just "OK". The piano bar entertainer seemed popular. He was doing lots of "sing-a-longs". Unfortunately due to ice conditions, we were not able to get as close to Hubbard Glacier as I would have hoped. Did not witness any calving. Also would have appreciated more time in Victoria, but we made the most of what was a truly spectacular early evening. Had a leisurely walk around the harbor, cocktail at the Fairmont - overlooking the harbor - then, a nice dinner at a nearby restaurant on the harbor. A nice end to a week-long Alaska journey. Embarkation and disembarkation were as smooth as we've ever experienced, although we did handle our own luggage in both instances. Would definitely sail on the Amsterdam again for the right itinerary.

Amsterdam inTop Shape

Amsterdam Cruise Review by RJ2002

3 people found this helpful
Trip Details
  • Sail Date: May 2017
  • Destination: Alaska
  • Cabin Type: Neptune Suite with Verandah
We were on this sailing, and stayed in a Neptune Suite. The Neptune Lounge was a delight. Our two rotating attendants were absolutely amazing. There is nothing they would not do for you. One thing that was odd. During our stop in Juneau, inspectors were aboard and had the staff remove the self-serve ice bucket in the NL. It never returned for the rest of the cruise. I am curious if the removal was permanent, and god forbid, fleet wide?

We thought the Amsterdam was in great condition. Spotlessly clean everywhere, except for the dirty soot that the stacks deposited around the Sea View pool area, and on the MDR windows. We jumped at a late sale on Neptune Suites to sail on the Amsterdam, one of HAL's co-flagships. Grand and World Cruise passengers would indeed be comfortable and well looked after on this fine ship.

Throughout the ship (MDR, Lido, Pinnacle Grill), overall we thought the food was good. We agree that at times the Lido food was uninspired. We also had Dive-In one day, and we had the rotating Asian selection a couple of days. We ate off the ship for lunch several times, and also had our final dinner onshore in Victoria due to the odd time in port (arrival 6pm, departure midnight).

We had open seating, and had a standing reservation at 7:45pm. Aside from the second Gala night, the MDR was usually only about 1/2 full (or less) around that time. The second Gala night was packed. Unfortunately, that was the evening our food was delivered lukewarm, which was a disappointment. Otherwise we thought the MDR food was tasty and appetizing. They seem to be spicing up their dishes... not necessarily with heat, but more flavor. Service in the MDR was good, as was the wine service. Most of the staff had transitioned to the new uniforms, which were very sharp looking IMO.

We skipped all entertainment in the main theater, but did take in the Ocean Bar band several times while enjoying a pre-dinner drink. They were just "OK". The piano bar entertainer seemed popular. He was doing lots of "sing-a-longs".

Unfortunately due to ice conditions, we were not able to get as close to Hubbard Glacier as I would have hoped. Did not witness any calving. Also would have appreciated more time in Victoria, but we made the most of what was a truly spectacular early evening. Had a leisurely walk around the harbor, cocktail at the Fairmont - overlooking the harbor - then, a nice dinner at a nearby restaurant on the harbor. A nice end to a week-long Alaska journey.

Embarkation and disembarkation were as smooth as we've ever experienced, although we did handle our own luggage in both instances.

Would definitely sail on the Amsterdam again for the right itinerary.
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Cabin Review

Neptune Suite with Verandah
Cabin SA SA7038
We situated for quick and easy access to Lido. A bit of a hike to get to the Neptune Lounge. No noise issues. This cabin has not been updated in awhile, but it was well maintained. The counter top in the dressing area is badly faded.
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