Independence of the Seas Cruise Review by Rafas12thman
- Sail Date: May 2017
- Destination: Europe
Expectations were high for this one , however given this was half term week the ship badly lets itself down on the staff to customer ratio. This is typified in the bar areas in trying to get a drink on a pre paid drinks package, on previous tours waiting staff were consciously trying to make sure people were not waiting/sitting around without getting service.
The windjammer buffet restaurant also was seriously lacking in a) adequate seating for guests and more worryingly b) the lack of staff to clear off tables which early in this cruise on one lunchtime, where literally piled high with plates etc, giving guests no where to dine.
The standard of food being served in the main restaurants is very bland to say the least, coupled with the extension of charges to "fine dining" options. We have no problem in paying a cover charge to Chopps Grille or Giovannis , but Johnny Rockets $6.95/head and Ben & Jerrys/cupcakes, are hardly fine dining, so should be inclusive.
We have yet to meet our state room attendant and this is the last night of our cruise, on previous cruises they were very attentive and welcomed you on your arrival.
We have no doubt that all crew work extremely hard, but as guests we feel this lack of visible guest to crew ratio is letting the RCL name down significantly.
We have cruised on 5 previous occasions with rcl and found all to be of a really high standard, but given the fact in our opinion these high standards have now slipped considerably we would have to seriously think about using RCL in the future.
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