Been on a couple of Fred Olsen cruises before on the Balmoral & was expecting the same kind of treatment ,sadly I couldn't have been more wrong !. the ship looked shabby & dated .The ship is not disabled friendly . there are only two sets of lifts which are small & you have to walk down very long corridors to get to cabins which are cramped and not well fitted. There were only two smoking areas on board which can only be accessed by climbing stairs ,when I asked they had failed to offer a smoking area with level access I was quite rudely told that this was the wish of the owners & basically told hard luck . the entertainment is abysmal !.the excursions are an overpriced rip-off and they do not provide provide free shuttles out of the ports they charge you five pounds per day .