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We were so looking forward to this cruise having heard lots of good stories from other cruise goers. More than disappointed. Easy embarkation at the port, then about 10 staff lining the entrance to welcome us aboard, but once past the welcoming party, there were no staff to direct us to our cabins! Therefore, after the initial 'pomp' there was no actual organisation. We managed to find our way to our cabin - some feat on a vessel this big I can tell you. Waited a further two hours to have our suitcase delivered after being told it would be outside our door when we got there. Let that go... The cabin was lovely, usual up-market hotel room, bit disappointed with the balcony being 'sheltered' which we found out means three quarters enclosed by steel... we were under the impression we had a glass balcony. Let that go too... Afternoon tea - I was expecting mini sandwiches and fancy cakes - but it was hot dogs, burgers, and old looking pizza. And not a lot of any of it either! Let it go...

All talk and no substance

Queen Mary 2 (QM2) Cruise Review by Carolirene

8 people found this helpful
Trip Details
We were so looking forward to this cruise having heard lots of good stories from other cruise goers. More than disappointed.

Easy embarkation at the port, then about 10 staff lining the entrance to welcome us aboard, but once past the welcoming party, there were no staff to direct us to our cabins! Therefore, after the initial 'pomp' there was no actual organisation.

We managed to find our way to our cabin - some feat on a vessel this big I can tell you.

Waited a further two hours to have our suitcase delivered after being told it would be outside our door when we got there. Let that go...

The cabin was lovely, usual up-market hotel room, bit disappointed with the balcony being 'sheltered' which we found out means three quarters enclosed by steel... we were under the impression we had a glass balcony. Let that go too...

Afternoon tea - I was expecting mini sandwiches and fancy cakes - but it was hot dogs, burgers, and old looking pizza. And not a lot of any of it either! Let it go...
Carolirene’s Full Rating Summary
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Cabin Review

Balcony, sheltered
Cabin BU 4188
Lovely, up market hotel type cabin, excellent linen and comfortable bed. Coffee, sugar, etc only replenished by half on day two.
Deck 6 Inside Cabins, Outside Cabins, Balcony Cabins