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Harmony of the Seas is a beautiful ship. Embarkation was breeze with no wait time. We arrived at 11:20 and were on the ship by 11:30 (30 minutes prior to our scheduled embarkation time). Our room was not ready so we went and had lunch. When we got to our cabin at 1pm, our luggage had already arrived and we were unpacked on enjoying on board activities by 2pm. We had a junior suite and it was lovely and clean. We did miss the "lounge" type atmosphere that we have found on the main deck (promenade) on other ships. This level on this deck was more like a shopping mall. I missed having a nice carpeted area with comfortable chairs to sit and listen to music, watch people or have a drink without having to go into one of the bars. The crew was extremely attentive to our needs, from our cabin steward to the wait staff in the main dining room who were all excellent. I am vegan and our head waiter went out of his way to ensure that I had something I could eat with my dietary restrictions at dinner each night. The food was amazing. We found personnel in the shore excursions department and guest services to be somewhat helpful. We were given mis information about a shore excursion and about returning a watch by someone in guest services and had to research on line what the return policy was. However, another guest services employee went out of his way to assist me in making phone calls to report a lost credit card in one of the ports, and another shore excursion rep cleared up the misunderstanding on the shore excursion. The food in the dinging room was excellent, as was the windjammer. The only complaint we have about the main dining room was the lack of enforcement of the dress code. We saw people in gym shorts with tank tops, and gym shorts with t-shirts, jeans and shorts on a routine basis. This was kind of a turn off. The other thing is that we never ventured to the pools to lay out because of the crowds. The chairs are crowded, side by side with no room in between. I spoke to one lady on sea day who said she had left the main pool because it was packed. She said the sign indicted "maximum capacity 21 people" and she counted over 50 in the pool. On our particular cruise there was a medical emergency. The ship came to a complete stop in the middle of the last sea day with no land in sight. A coast guard helicopter was circling the ship for well over 30 minutes. It was a concern as no announcement was made to the passengers to let us know why we had stopped and why the coast guard was circling. We did not know if it was a mechanical problem with the ship or something else. We finally found out from our neighbors that it was medical and that there was no need for concern. If this is your first time sailing on RC be sure to book as much as you can ahead of time on line. We were not aware that this was needed for the free shows and attractions (such as the escape room, comedy club, main show). When I tried to book a few weeks prior to sailing, the website indicated that they were all full. Once on board we found that you could go down to the ice rink on the 4th floor and book these things. Seats were held for booking on the ship. Each night, people who had pre-booked were allowed into the shows first. Stand by line were quite long, but well worth the wait. The shows were top notch. We found the shore excursions to be just adequate. We had booked a tour of the Bahamas and were disappointed. They spent 10 minutes at a very tiny shop that sold rum cake, then took us to Paradise Island to use the bathroom at the Atlantis, then to a rum factory, then to lunch--which was buy your own lunch--something we were not expecting, so my husband and I took a nap on the bus for that 45 minutes. The driver then stopped at a beach for about 3 minutes and got us back to the port just in time to get back on the ship. We were disappoint that there was no time to walk around by the local vendors at the port. St. Thomas was great. We did some shopping. We also canceled our excursion in St. Kitts to do some shopping; bad move. The shops employees in St. Kitts were the worst. They were all high pressure and wouldn't take no for an answer (from the small inexpensive gift shop all the way up to the high end jewelry stores). It was very annoying and real turn off so we ended up going bak to the boat early to get away from them. Next year we are trying different ports. Overall we loved this ship and our vacation. We have booked the same ship for next year.

Beautiful Ship, Great Crew

Harmony of the Seas Cruise Review by TishieM10

1 person found this helpful
Trip Details
Harmony of the Seas is a beautiful ship. Embarkation was breeze with no wait time. We arrived at 11:20 and were on the ship by 11:30 (30 minutes prior to our scheduled embarkation time). Our room was not ready so we went and had lunch. When we got to our cabin at 1pm, our luggage had already arrived and we were unpacked on enjoying on board activities by 2pm. We had a junior suite and it was lovely and clean. We did miss the "lounge" type atmosphere that we have found on the main deck (promenade) on other ships. This level on this deck was more like a shopping mall. I missed having a nice carpeted area with comfortable chairs to sit and listen to music, watch people or have a drink without having to go into one of the bars.

The crew was extremely attentive to our needs, from our cabin steward to the wait staff in the main dining room who were all excellent. I am vegan and our head waiter went out of his way to ensure that I had something I could eat with my dietary restrictions at dinner each night. The food was amazing.

We found personnel in the shore excursions department and guest services to be somewhat helpful. We were given mis information about a shore excursion and about returning a watch by someone in guest services and had to research on line what the return policy was. However, another guest services employee went out of his way to assist me in making phone calls to report a lost credit card in one of the ports, and another shore excursion rep cleared up the misunderstanding on the shore excursion.

The food in the dinging room was excellent, as was the windjammer. The only complaint we have about the main dining room was the lack of enforcement of the dress code. We saw people in gym shorts with tank tops, and gym shorts with t-shirts, jeans and shorts on a routine basis. This was kind of a turn off.

The other thing is that we never ventured to the pools to lay out because of the crowds. The chairs are crowded, side by side with no room in between. I spoke to one lady on sea day who said she had left the main pool because it was packed. She said the sign indicted "maximum capacity 21 people" and she counted over 50 in the pool.

On our particular cruise there was a medical emergency. The ship came to a complete stop in the middle of the last sea day with no land in sight. A coast guard helicopter was circling the ship for well over 30 minutes. It was a concern as no announcement was made to the passengers to let us know why we had stopped and why the coast guard was circling. We did not know if it was a mechanical problem with the ship or something else. We finally found out from our neighbors that it was medical and that there was no need for concern.

If this is your first time sailing on RC be sure to book as much as you can ahead of time on line. We were not aware that this was needed for the free shows and attractions (such as the escape room, comedy club, main show). When I tried to book a few weeks prior to sailing, the website indicated that they were all full. Once on board we found that you could go down to the ice rink on the 4th floor and book these things. Seats were held for booking on the ship. Each night, people who had pre-booked were allowed into the shows first. Stand by line were quite long, but well worth the wait. The shows were top notch.

We found the shore excursions to be just adequate. We had booked a tour of the Bahamas and were disappointed. They spent 10 minutes at a very tiny shop that sold rum cake, then took us to Paradise Island to use the bathroom at the Atlantis, then to a rum factory, then to lunch--which was buy your own lunch--something we were not expecting, so my husband and I took a nap on the bus for that 45 minutes. The driver then stopped at a beach for about 3 minutes and got us back to the port just in time to get back on the ship. We were disappoint that there was no time to walk around by the local vendors at the port.

St. Thomas was great. We did some shopping. We also canceled our excursion in St. Kitts to do some shopping; bad move. The shops employees in St. Kitts were the worst. They were all high pressure and wouldn't take no for an answer (from the small inexpensive gift shop all the way up to the high end jewelry stores). It was very annoying and real turn off so we ended up going bak to the boat early to get away from them. Next year we are trying different ports.

Overall we loved this ship and our vacation. We have booked the same ship for next year.
TishieM10’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
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Cabin Review

Cabin 7616
Room was large, plenty of storage to include walk in closet. Cabin was clean and well maintained. Bathroom tile was lovely and very well kept and clean. Sliding glass door to balcony so you could leave it open. Couch was very uncomfortable however, how much time do you spend there? No outlets in bathroom so you had to do your hair in the cabin. No double sinks in bathroom. I have seen larger bathrooms in smaller cabins on other cruise lines. Adequate outlets in the main cabin, except only one nightstand had an outlet. No drawers in the nightstands.
  Harmony of the Seas Deck Plans

Port & Shore Excursion Reviews

  • Island Tour
    10 minute stop at a store that sells rum cakes, 15 minute bathroom break at Atlantis (where there was nothing for us to do). 30 minutes at a rum factory that was one big room, no rum production going on. We then stopped at a restaurant for 45 minutes for lunch which we didn't expect (description said "explore local food" or something like that). We were not prepared to eat lunch off the ship so we took a nap on the bus). Three minute stop at the beach (where a lot of people just stayed on the bus). Got back to the port with just enough time to get back on the boat. No opportunity to check out the local vendors at the dock. Not worth the money and very disappointing.
    View All 303 Island Tour Reviews
  • St. Kitts (Port Zante)
    We decided to some shopping at the port. What a mistake. The people working in the shops were pushy, hard sell and wouldn't take no for an answer. It was annoying to the point that we went back to the boat early.
    View All 1,691 St. Kitts (Port Zante) Cruise Port Reviews
    View Cruise Critic's St. Kitts (Port Zante) Cruise Port Review