costa romantica- not so romantica: Costa neoRomantica Cruise Review by lmcgill63

Costa neoRomantica 2
Member Since 2009
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costa romantica- not so romantica

Sail Date: August 2009
Destination: Europe - Eastern Mediterranean
Embarkation: Rome (Civitavecchia)
This was our 10th cruise and 5th cruise line. We were really looking forward to our first mediterranean cruise. We really thought it would be more of an upscale cruise line and wonderful food. Much to our disappointment, it was far less than that. The ship itself is not as upscale as other lines we have been on. It is very minimal at that actually kind of plain but that really wasn't that big of a deal. The problem was the total disorder that we faced once on board. Now we new it was an Italian cruise line with mostly european guests however, we were not prepared for the total chaos and rudeness of our fellow passengers. We have never experienced anything like it.

The Buffet (which we nicknamed the "jungle") was exactly that. Very over crowded, not enough seats to accomodate everyone, people cutting in line or what resembled a line, children running everywhere , and people literally hoarding huge plates of food. There was no regard for any manners whatsoever. The food was More adequate at best, the coffee was always cold, and water and ice only worked at intervals. The sit down restaurant was much more organized however the portions were much smaller than normal, the food options not always appealing however again we were kind of prepared for that being it was european. The staff, all though they worked very hard, did not go out of their way to form a relationship with you like other cruises. They didn't offer coffee with dessert you had to ask more than once, and we always felt like we were rushed so they could prepare for the 2nd seating.

The elevator and pool situation were similar to the "jungle". No manners, pushing and shoving on and off and no regard for any rules especially no children in "adult only" pool. The parents seemed to allow their children to do whatever they wanted, and the minimal security was only able to control the situations temporarily and then they would resume as soon as they walked away. We witnessed soccer balls being kicked in the lobby, children screaming and lying on the floors of the restaurants, running up and down halls till late night hours, jumping on and over people in the pool, and playing with window shades (which hit me in the head once). We talked with fellow passengers from the U.S.,Canada, Germany, the U.K. and even Italy which were just as disappointed and shocked as we were.

The ports and excursions were nice , but not alot of accomodations for english speaking guests. We booked one tour that was all in Italian and no discount or anything even after we told them that it was not communicated to us that noone spoke or understood English. This was true to most of the cruise. Very minimal announcements in English. The disembarkation was also very unorganized and we nearly missed our flight. Needless to say it was a very horrible experience and I don't know if we will give Costa another chance or not. We found out only after returning that apparently Costa offers great deals to the Italians even some offers of kids cruise free.(which may account for our situation) So be prepared and ask before you book. Less

Published 09/10/09

Cabin review: I5102

Thin walls able to hear neighbors. Creaking sounds at night. Inside cabin similar size to other cruises. More closet and drawer space than other cruises. TV horrible reception and only 1 english channel (the BBC) besides movie channel which was limited times and movies. Bathroom small but adequate no toiletries provided.

Port and Shore Excursions

A little disappointing. Very old town. Nice people. Knossos palace and ruins interesting. Security was very hectic getting back on ship be prepared.

Also great favorite. Very authentic town. See the old churches and the windmills near the top of town. Be prepared for long and dangerous walk to town (lots of traffic and narrow roads) take shuttle bus or taxi.
Read 820 Mykonos Reviews

This was one of our favorite ports. Nice people, lots to see and do and lots of shopping.Lindos and Kamiros great favorites. Rent a scooter or four wheeler!
Read 382 Rhodes Reviews

Where we boarded. Port is about an hour away from city so be preapred. Rome is amazing people are great! Took the double decker bus. Hop on and off at all major attractions. 19 euro for 24 hr. If time is limited book a tour. Stayed at Hotel Atlante Star. Very Nice free shuttle from airport and breakfast included. Overlooks Vatican
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Member Since 2009
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