There was no tea or coffee available after breakfast for the remainder of the day accept on sea days when tea and coffee was available late afternoon.
We had to purchase tea or coffee outside those times. When purchasing anything there was a 15% surcharge on top of the cost of the item.
There was a 20 euro per person per day gratuity surcharge.
No butter for bread freely available without asking for it.
No free ice cream or pizza. We had to pay for those. Most cruise ships do not charge for this.
There was a charge of 10 euros (nearly $20 au) for a lobster meal. The tail meat was about 2 inches long and was not nice. Most cruise lines do not charge for a lobster night.
Staff were unfriendly and unhelpful to us.....especially at the service desk.
Few television movies in English. One channel out of 65 was allocated to English speaking guests and they were only repeats of Happy Days and The Librarian. They showed an occasional English language movie. The rest were in German or Italian.
Meals at the buffet were repeated often. They were always just lukewarm.
We considered the few daily activities during sea days boring and not designed to engage English speaking passengers.
Embarkation for excursions was very disorganised and resulted in long bottle neck wait times.
There was a charge for the use of the sauna rooms. Most cruise ships do not charge for this.
Cabin was nice and the cabin girl Vanessa was extremely nice and helpful.